Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a licensed US casino site? This is the page to use. Below you'll find how to reach us, what we can and can't help with, and where to go if your question is really about gambling support rather than our site.
How to reach Best Online Casinos
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — for example, the specific casino, page, or offer you're asking about — so we can look into it properly the first time.
What we can help with
- Corrections or updates to a casino review, bonus term, or payment method listed on this site
- General questions about how we assess and rank licensed online casinos serving US players
- Feedback on your own experience with a casino we've covered, positive or negative
- Reports of broken links, outdated offers, or factual errors anywhere on dummydojo.com
- Media or partnership enquiries related to the site
What we can't help with
We're an independent comparison and review site — we don't operate any casino, process deposits or withdrawals, or hold customer accounts. That means we can't resolve account disputes, missing payouts, verification delays, or bonus disagreements directly. Those issues have to go through the casino's own customer support team, since only they can access your account. Most licensed operators list a support email, live chat, or phone line on their own site.
If your concern is about a licensing or regulatory matter, contact the relevant state gaming authority for the casino in question, as licensing bodies — not review sites — handle formal complaints against operators.
Questions about safe and responsible play
If you or someone you know is finding it hard to stick to deposit or time limits, or gambling is starting to affect finances or wellbeing, that's worth acting on early rather than waiting for it to become a bigger problem. We've put together a dedicated page on responsible gambling covering self-exclusion programs, deposit and spending limits, and links to state and national support services — it's a better starting point than a general contact form if this is what's on your mind.
Before you get in touch about a specific casino
A few quick checks can sometimes save a round of emails back and forth:
- Confirm the casino you're asking about is one we actually cover — we only review, rank, and link to a defined list of operators, so if it's not listed on our site we won't have direct insight into it
- Check whether your question relates to bonus terms, since wagering requirements, expiry dates, game restrictions, and maximum withdrawal caps vary by offer and are usually spelled out in the casino's own terms and conditions
- If it's a technical issue with our website itself, let us know what device and browser you were using, since that helps us track it down faster
Who this site is and isn't
Best Online Casinos reviews and compares licensed online casinos available to US players, weighing factors like licensing, game selection, banking options, and bonus terms. We don't process real-money wagers ourselves, and nothing on this site is legal, financial, or gambling advice. You can read more about how we approach our reviews on our About Us page, and our Terms and Conditions page covers the legal basis on which we operate.
Reminder: online casino play is only available where it's legally permitted, and players must meet their state's minimum gambling age and be physically located within a state that allows online casino gambling. Always confirm a casino's licensing and legal status in your own state before signing up anywhere.
Getting a faster reply
To help us route your message correctly, it helps to mention upfront whether you're contacting us about a review correction, general feedback, a media enquiry, or something else. We don't offer live chat or phone support ourselves — email remains the most reliable way to reach the team behind dummydojo.com.